Three things I never wanted to see at work: Hannibal Lector reminding me of the time he had a friend for dinner…with some fava beans and a nice Chianti!; Jason from the Friday the 13th movies swinging his machete at me when I walked by; and Gary Kelly’s Executive Assistant, Gillian Kelley (no relation) wearing a full beard.

File this under "only at Southwest."

A few days ago a bunch of Employees faced that awful vending machine problem: their drinks were stuck.

Before we get too far away from Halloween, we wanted to share this guest post submitted by our Dallas-area Customer, Kristen Garrison.

Before I began my Internship at Southwest Airlines, I had a preconceived notion that I would be fine-tuning my filing skills, perfecting my ability to make a good cup of coffee and mastering the art of ordering lunch by phone.

Boy, was I wrong.

Nicole originally submitted this as a comment on another post, but I thought it was so funny and reminded me of the movie, A Night at the Museum.  So, I asked her if we could do this as a post of its own--enjoy!  (Brian)